During the short sale approval process – the majority of communication will be with the listing agent, seller and mortgage holder. You (and your buyer) must give them all time to do their jobs.
Everyone understands that buyers become excited when they find the right home.
Let them know they will have to be patient. Some lender approvals move slower than others.
If you do not hear from the listing agent, it is usually because they have no new information for you – please do not call the listing agent (or the lender) constantly as it just slows the process down.
Explain to your buyer that everyone wants this deal approved and closed just as much as they do and most are very good about staying on top of things.
Most listing agents will provide weekly updates or immediately whenever new information becomes available.
If you clearly explain the process and timelines to your buyer before they make their offer – you will find you have much easier time and a smoother transaction.
